Version 20

20.0.1 Release Notes

Installed ✨

  • Axosoft Installed now supports Windows 2019 Server and SQL Server 2019.
  • Installed customers will no longer experience issues when upgrading from Axosoft v18 to Axosoft v20.

Bug Fixes 🐛

  • Items will now lock if edited from the Details Panel.
  • Changing an item’s type name and/or title will no longer prevent subsequent email replies from threading with the existing ticket.
  • When a license limit has been reached, users may now mark the built-in admin user as Inactive.
  • When creating a project using the API, release access will default to the parent project’s settings.
  • The SendGrid platform will import attachments and display email bodies correctly.
  • Email headers will set correctly when using Return-Path or Sender in replies.

20.0.0 Release Notes

Hosted Release: May 16th, 2020

New ✨

  • Admins now have the ability to select which fields to copy when duplicating or copying an item. This setting can be accessed in System Settings.
  • Date fields can be set to +1 day; +2 days; or +1 week from the current date.
  • Users can now view Attachments history.

Improvements 🙌

  • Email links within the portal will direct users directly to the item.
  • Deselect All will now deselect all child projects in project privileges of a security role.

Bug Fixes 🐛

  • @mentions in Wiki comments will trigger email notifications.
  • The parent item filter condition will now display a value when editing the filter.
  • Importing items with parent item values will map to the parent item.
  • [Current Time] will display correctly for time custom fields when used in a field template.